Purpose – The purpose of this paper is to review the literature to describe the current practices and research trends in managing supply chains in crisis. This paper also provides directions for future research in supply chain crisis management. Design/methodology/approach – Articles...

Purpose – Drawing on Transaction Cost Economics (TCE) theory and Organizational Information Processing Theory (OIPT), this study investigates how the alignments between the characteristics of service (i.e., task complexity and measurement ambiguity) and governance mechanisms (i.e., contract...