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Determinants of customer acceptance of mobile payment systems
Gerpott, Torsten J.; Kornmeier, Klaus - In: International journal of electronic finance : IJEF 3 (2009) 1, pp. 1-30
Persistent link: https://www.econbiz.de/10003853472
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Attitudes and behaviors of mobile network operator customers : contributions toward empirically founded marketing strategies for mobile navigation and Internet services
Gerpott, Torsten J. - 2010
Torsten J. Gerpott Attitudes and Behaviors of Mobile Network Operator Customers Contributions toward empirically founded marketing strategies for mobile navigation and Internet services Rainer Hampp Verlag Munchen, Mering 2010 ...
Persistent link: https://www.econbiz.de/10004960531
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Supplier groups and strategies in emerging multimedia market segments
Gerpott, Torsten J. - In: Multimedia - potentials and challenges from an economic …, (pp. 233-257). 1997
Persistent link: https://www.econbiz.de/10001321941
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Persistence of monopolistic bottlenecks in telecommunications and Internet services : (some comments on a paper by Günter Knieps)
Gerpott, Torsten J. - In: Internet, economic growth and globalization : …, (pp. 229-233). 2003
Persistent link: https://www.econbiz.de/10001758886
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Customer satisfaction with call centre care : an explanatory empirical study of service encounters in Germany
Gerpott, Torsten J. - In: International journal of services and operations management 13 (2012) 4, pp. 525-553
Persistent link: https://www.econbiz.de/10010057842
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Impacts of mobile Internet use intensity on the demand for SMS and voice services of mobile network operators : an empirical multi-method study of German mobile Internet customers
Gerpott, Torsten J. - In: Telecommunications policy : the international journal … 34 (2010) 8, pp. 430-443
Persistent link: https://www.econbiz.de/10008667528
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Customer satisfaction with call centre care : an explanatory empirical study of service encounters in Germany
Gerpott, Torsten J. - In: International journal of services and operations management 13 (2012) 4, pp. 525-553
Persistent link: https://www.econbiz.de/10009670773
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Attribute perceptions as factors explaining mobile Internet acceptance of cellular customers in Germany : an empirical study comparing actual and potential adopters with distinct categories of access appliances
Gerpott, Torsten J. - In: International journal of e-business research : an … 7 (2011) 1, pp. 1-22
Persistent link: https://www.econbiz.de/10008935809
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Biased choice of a mobile telephony tariff type : exploring usage boundary perceptions as a cognitive cause in choosing between a use-based or a flatrate plan
Gerpott, Torsten J. - In: Telematics and informatics : an interdisciplinary … 26 (2009) 2, pp. 167-179
Persistent link: https://www.econbiz.de/10003841931