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Adjusting for cultural differences, a new DEA model applied to a merged bank

Paradi, Joseph C.; Vela, Sandra A.; Zhu, Haiyan - In: Journal of productivity analysis 33 (2010) 2, pp. 109-123

Persistent link: https://www.econbiz.de/10008651110

Identifying managerial groups in a large Canadian bank branch network with a DEA approach

Paradi, Joseph C.; Zhu, Haiyan; Edelstein, Barak - In: European journal of operational research : EJOR 219 (2012) 1, pp. 178-187

Persistent link: https://www.econbiz.de/10009511677

A survey on bank branch efficiency and performance research with data envelopment analysis

Paradi, Joseph C.; Zhu, Haiyan - In: Omega : the international journal of management science 41 (2013) 1, pp. 61-79

Persistent link: https://www.econbiz.de/10009682208

The impacts of networking on the innovation process inside industrial cluster firms : experiences from China

Wei, Jiang; Zhu, Haiyan; Malik, Khaleel - In: International journal of technoentrepreneurship : IJTE 1 (2007/08) 4, pp. 363-377

Persistent link: https://www.econbiz.de/10003836308

Two-stage evaluation of bank branch efficiency using data envelopment analysis

Paradi, Joseph C.; Rouatt, Stephen; Zhu, Haiyan - In: Omega : the international journal of management science 39 (2011) 1, pp. 99-109

Persistent link: https://www.econbiz.de/10008658448

Evaluating Customer Service Representative Staff Allocation and Meeting Customer Satisfaction Benchmarks: DEA Bank Branch Analysis

Min, Elizabeth Jeeyoung - 2011

This research employs a non-parametric, fractional, linear programming method, Data Envelopment Analysis to examine the Customer Service Representative resource allocation efficiency of a major Canadian bank’s model. Two DEA models are proposed, (1) to evaluate the Bank’s national branch...

Persistent link: https://www.econbiz.de/10009455394

The impacts of networking on the innovation process inside industrial cluster firms : experiences from China

Wei, Jiang; Zhu, Haiyan; Malik, Khaleel - In: International journal of technoentrepreneurship : IJTE 1 (2007/08) 4, pp. 363-377

Persistent link: https://www.econbiz.de/10009887611