Purpose – The purpose of this paper is to present a new instrument for measuring cultural intelligence in the business context (BCIQ). Design/methodology/approach – The paper describes the process of the conceptualization of the model and the development of the instrument, the sample, as...

Purpose: This study aims to investigate the determinants of herd behavior in online hotel service evaluations, focusing on the cultural and geographic distance characteristics of customers. Design/methodology/approach: On the basis of 381,462 TripAdvisor reviews of hotels in the USA written by...

Objective: This study examines the individual factors that predict whether individuals will emerge as leaders in global virtual teams, which often lack a more formal leadership structure. Research Design & Methods: We focus on emotional intelligence (EQ) and cultural intelligence (CQ) as two...