In the paper a formal content model for the financial services industry as an example of one of the mostimportant eServices industries is presented. Generally, a financial services firm can provide its customers with agreat variety and quantity of self-produced and externally bought content....

In the paper a formal content model for the financialservices industry as an example of one of the most importanteServices industries is presented. Generally, afinancial services firm can provide its customers with agreat variety and quantity of self-produced and externallybought content....

Kaizen costing focuses on continuous reductions of costs, which should be realized for existing products in a company. For planning and control purposes, comprehensive and efficient tools for measuring performance are required. For this purpose we suggest the so-called half-life model. This...