Coronado Mondragon, Adrian E.; Lalwani, Chandra; … - In: Supply Chain Management: An International Journal 16 (2011) 1, pp. 43-56
Purpose – In a growing number of competitive sectors with closed‐loop supply chains, the reverse component has become an inherent part of the business, not to mention a core competence; hence the need to have performance measures that can be used to provide an accurate diagnosis of the state...
