Purpose – The purpose of this paper is to clarify the role of organizational culture and rewards in stimulating the sharing and gaining of knowledge. Design/methodology/approach – Hierarchical regression using survey data. Findings – The analyses show that rewards and organizational...

Purpose: This paper investigates internal and external barriers influencing the different dimensions of firm service innovativeness and the moderating effect of transformational leadership on these relationships in an emerging economy, namely, Turkey. Design/methodology/approach: The hypotheses...