During the last decade, researchers and practitioners became more interested in the domain of vulnerability analysis. It is considered as a key element in defining and managing supply chain risks. The great complexity of a global supply chain and of its environment, coupled with managerial...

Performance improvement in supply chains, taking into account customer demand in the tactical planning process is essential. It is more and more difficult for the customers to ensure a certain level of demand over a medium term horizon as their own customers ask them for personalisation and fast...

To improve the supply chains performance, taking into account the customer demand in the tactical planning process is essential. It is more and more difficult for the customers to insure a certain level of demand over a medium term period. Then it is necessary to develop methods and decision...

Purpose: The paper proposes an innovative systemic method helping decision-makers to control servitization transition process, through decision process risk diagnosis. Design/methodology/approach: The proposed method is based on the modeling of decision processes and risk identification and...