O'Neal, Thomas; Min, Hokey; Cherobini, Daniel; Joo, … - In: International Journal of Quality & Reliability Management 38 (2020) 6, pp. 1328-1341
Purpose: The authors employed the three different versions (Charnes–Cooper–Rhodes, Banker–Charnes–Cooper and slack-based measure of efficiency) of data envelopment analysis (DEA) to evaluate the comparative efficiency/inefficiency of aircraft maintenance performance during the previous...