Purpose – Previous empirical research into the performance measurement of exemplary e‐businesses has pointed to a lack of progress in developing distinctive performance metrics for e‐business and a failure to adopt best practice in performance management. The objective of this paper is to...

As computer programs enter the lives of more and more people worldwide, it is becoming increasingly unacceptable to assume that software with a user interface designed for an indigenous English speaking market will be acceptable outside its country of origin simply by changing the currency...

Examines the securitization market and explores the factors which fuel grounds for growth in this market and whether, in light of proposed BIS changes, it will continue to expand. Discusses possible pitfalls and itemizes these with further explanations. Looks at the situation in three countries...

This paper describes case study research undertaken in six small manufacturing companies aimed at advancing the understanding of the manufacturing strategy formation process. Concepts and methods more commonly used in corporate strategy research are used to overcome the limited view of the...

This paper reports on research aimed at operationalising the Hayes and Wheelwright four‐stage model describing the strategic role of operations. Although this model has classic status in operations management, it is little tested in practice. A questionnaire derived from the model was...