Similar Search Results

Service quality evaluation methods : state and outlook

Urban, Wieslaw - In: Proceedings / First International Symposium on Services …, (pp. 125-136). 2009

Persistent link: https://www.econbiz.de/10003862595

Internationalization of SMEs in the Baltic Sea Region : Barriers of cross‐national collaboration considering regional innovation strategies for smart specialization

Mueller‐Using, Susanne; Urban, Wieslaw; Wedemeier, Jan - In: Growth and Change 51 (2020) 4, pp. 1471-1490

Persistent link: https://www.econbiz.de/10012408958

Organizational service orientation and its role in service performance formation: evidence from Polish service industry

Urban, Wieslaw - In: Measuring Business Excellence 13 (2009) 1, pp. 72-81

Purpose – The paper seeks to evaluate the state of organizational service orientation in service industry in Poland; also to examine the influence of service orientation on key service performance, especially on the quality of service. Employing a cross‐sector approach, it aims to assess the...

Persistent link: https://www.econbiz.de/10014930726

A cross-national study of internationalisation barriers with reference to SME value chain

Urban, Wieslaw; Krot, Katarzyna; Tomaszuk, Anna - In: Equilibrium : quarterly journal of economics and … 18 (2023) 2, pp. 523-549

Persistent link: https://www.econbiz.de/10014430568

Understanding loyalty from a customer's perspective

Siemieniako, Dariusz; Rundle-Thiele, Sharyn; Urban, Wieslaw - In: Journal of customer behaviour 9 (2010) 3, pp. 283-298

Persistent link: https://www.econbiz.de/10008697910

An in-depth investigation of technology management process in the metal processing industry

Urban, Wieslaw; Krawczyk-Dembicka, Elżbieta - In: European research studies 23 (2020) 5, pp. 115-136

Persistent link: https://www.econbiz.de/10012510668