Proper protection of information systems is a major quality issue of organizational risk management. Risk management is a process whereby risk factors are identified and then virtually eliminated. Failure modes and effects analysis (FMEA) is a risk management methodology for identifying system's...

Proper protection of information systems is a major quality issue of organizational risk management. Risk management is a process whereby risk factors are identified and then virtually eliminated. Failure modes and effects analysis (FMEA) is a risk management methodology for identifying...

The current information system use in quality management and ISO 9000 certification process is typically utilized in administration and documentation. The existing software do not satisfy the technical information needs for ISO 9000. There is a need for tools that can help management to decide...

Purpose: Entrepreneurship is an activity with far-reaching economic and cultural implications. Research seeking to understand the cognition and behavior of entrepreneurs is devoting increasing attention to how entrepreneurs construct and utilize discourse. However, word-level analysis of the...

Total quality management (TQM) and business process re‐engineering (BPR) are two management approaches designed to improve organizational performance and quality. Because of the pace, time required, and initiatives for change, TQM and BPR are regarded as two completely different improvement...

The advent of information technology has generated not only interest in how to acquire, store and “mine” data, but also how to manage knowledge. Yet, there is still considerable confusion and a lack of understanding of what today’s knowledge managers really do. Continuing a stream of...