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Process maturity and patient orientation in times of a health system reform

Bogodistov, Yevgen; Moormann, Jürgen; Sibbel, Rainer; … - In: Business Process Management Journal 28 (2021) 1, pp. 258-272

Purpose: This study investigates the impact of the degree of process maturity on the degree of patient orientation in the context of radical process changes. The study is based on a sample of healthcare providers in Ukraine which experiences a fundamental transformation of its healthcare...

Persistent link: https://www.econbiz.de/10012811151

Strategic positioning of e-commerce business models in the portfolio of corporate banking

Stehling, Frank; Moormann, Jürgen - 2001

Persistent link: https://www.econbiz.de/10001664873

Six Sigma in der Finanzbranche

Achenbach, Wieland (ed.); Lieber, Katrin (contributor); … - 2005 - 1. Aufl.

Persistent link: https://www.econbiz.de/10002157788

Process maturity and patient orientation in times of a health system reform

Bogodistov, Yevgen; Moormann, Jürgen; Sibbel, Rainer; … - In: Business process management journal 28 (2022) 1, pp. 258-272

Persistent link: https://www.econbiz.de/10013162267

Identifying drivers of inefficiency in business processes : a DEA and Data Mining perspective

Dohmen, Anne; Moormann, Jürgen - In: Enterprise, business-process and information systems …, (pp. 120-132). 2010

Persistent link: https://www.econbiz.de/10003970633

Process performance management

Heckl, Diana; Moormann, Jürgen - 2010

Persistent link: https://www.econbiz.de/10008655047

Uptake and success factors of Six Sigma in the financial services industry

Heckl, Diana; Moormann, Jürgen; Rosemann, Michael - In: Business process management journal 16 (2010) 3, pp. 436-472

Persistent link: https://www.econbiz.de/10003993006

Sophisticating business performance management for banks : using data envelopment analysis on business process level

Schäfer, Anne; Burger, Andreas; Moormann, Jürgen - In: International journal of business performance management 13 (2012) 3/4, pp. 227-243

Persistent link: https://www.econbiz.de/10009688814

A method for matching customer integration with operational control of service processes

Leyer, Michael; Moormann, Jürgen - In: Management research review 35 (2012) 11, pp. 1046-1069

Persistent link: https://www.econbiz.de/10009671777

Performance analysis on process level : benchmarking of transactions in banking

Burger, Andreas; Moormann, Jürgen - In: International journal of banking, accounting and finance 2 (2010) 4, pp. 404-420

Persistent link: https://www.econbiz.de/10008903090

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