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From bounded morality to consumer social responsibility : a transdisciplinary approach to socially responsible consumption and its obstacles
Schlaile, Michael
;
Klein, Katharina
;
Böck, Wolfgang
- In:
Journal of business ethics : JOBE
149
(
2018
)
3
,
pp. 561-588
Persistent link: https://www.econbiz.de/10011867119
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The impact of anthropomorphism on customer satisfaction in chatbot commerce : an experimental study in the food sector
Klein, Katharina
;
Martinez, Luis F.
- In:
Electronic commerce research
23
(
2023
)
4
,
pp. 2789-2825
Persistent link: https://www.econbiz.de/10014418214
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