Uses evidence from both quantitative and qualitative research carried out across Europe to show that, while the profile of high and low users of part‐time and short‐term employment is country specific, is concentrated in the service and public sectors and is correlated with growth and...

The phenomenon of devolution, or transfer of human resource management (HRM) responsibilities to middle managers (MM) has mainly been studied and measured as a homogeneous and unidimensional phenomenon. However, the variations found in the literature suggest that this key HR concept may be of a...

Purpose This paper aims to draw attention to the need for a nuanced view of the emotional contagion framework. It proposes and empirically tests a refined model of emotional contagion and its effects in the hotel sector by focusing on the front-desk service encounter interactions....