The development and use of information and communication technologies (ICTs) in health care institutions has proved to be a course traversed with unexpected risks and challenges. The international experience has more failure stories to tell than stories of successful adoption, and usually the...

In this paper we extend transactive memory systems (TMS) theory to develop an understanding of the distributed coordination of expertise in high-reliability organizations. We illustrate our conceptual developments in a study of emergency management and response in Greece. We focus on the...

In this paper, we argue that any effort to understand the state of the Information Systems field has to view IS research as a series of normative choices and value judgments about the ends of research. To assist a systematic questioning of the various ends of IS research, we propose a pragmatic...

This paper focuses on the multi-level context of power negotiations in understanding the relationship between large-scale information and communication technology (ICT) innovation and organizational change. Our analytical approach draws on the concept of networks of power to examine the changing...

Recent research on the development and use of information and communication technology (ICT) has focused on the emergent use of technology in practice and the multiplicity of outcomes being simultaneously negotiated by different groups and individuals. In this paper, we seek to understand this...

We consider the merits of the recent EU’s Digital Markets Act from the perspective of innovation and value creation. We conceptualize innovation as new interactions being created by the digital platform leading to ‘value creation’, in contrast to facilitating existing interactions or...

This paper contributes to organizational analyses of ‘success' and ‘failure' in the development and implementation of major information and communication technology (ICT) projects (Brown and Jones 1998; Fincham 2002; Sauer 1999; Wilson and Howcroft 2002). A key theme emerging from this literature is...

Organisations are currently lacking in developing and implementing business systems in meaningful ways to motivate and engage their staff. This is particularly salient as the average employee spends eleven cumulative years of their life at work, however less than one third of the workforce are...