Purpose The project management literature provides a fairly united picture of the importance of projects being successful. One success factor is represented by project managers themselves, whose personality, skills, knowledge, competencies, and traits affect project success. To better understand...

Purpose Organizations increasingly form or join collaborations to gain access to resources paramount for achieving a sustained competitive advantage. This paper aims to propose an extension to the established dependency network diagram (DND) technique to better facilitate analysis, design and,...

Purpose – To reveal similarities between the business process reengineering (BPR) and shared service approaches, in order to improve outcomes of shared service implementation processes through lessons learnt from previous BPR projects. Design/methodology/approach – As the focus of this paper...