Acharya, Ram N.; Kagan, Albert; Rao Lingam, Srinivasa - In: International Journal of Bank Marketing 26 (2008) 6, pp. 418-439
Purpose – The purpose of this paper is to examine the impact of online banking intensity on the financial performance of community banks. Design/methodology/approach – This study estimates online banking intensity and bank performance indices using a combination of primary and secondary...