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Purpose: The purpose of this study is to explore the impact of the robot restaurant servicescape and robot service competence (RSC) on customers’ behavioral intentions and to analyze the mediating role of hedonic value (HV) and utilitarian value (UV) in these relationships and the moderating...
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Purpose – This paper aims to provide a theoretical guide for preserving ancient books in China. Design/methodology/approach – The paper reviews the history of the damage and preservation of ancient books in China, and analyzes the value attributes of ancient books: archaeological value,...
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