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Building an integrated model of future complaint intentions : the case of Toayuan International Airport
Chang, Wei-Lung
;
Liu, Hsiang-Te
;
Wen, Yung-Sung
;
Lin, Tai-An
- In:
Journal of air transport management
14
(
2008
)
2
,
pp. 70-74
Persistent link: https://www.econbiz.de/10003721314
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Elucidating the relationship between satisfaction and citizen involvement in public administration
Wong, Seng-lee
;
Liu, Hsiang-te
;
Cheng, Lee-joy
- In:
Public management review
13
(
2011
)
4
,
pp. 595-618
Persistent link: https://www.econbiz.de/10009233203
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