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Purpose: The rapid development of information and communication technologies (ICTs) has facilitated consumers’ involvement in firms’ value creation processes through increasingly near real-time information exchanges. This strategic opportunity configures new forms of ICT-enabled...
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Introduction: Informing a Depthless World, the Great Consequence of our Digital ManagementChapter I: James Burnham, the Walker of Washington Square. In Search of Managerial OligarchyChapter II: Antoine de Saint-Exupéry, Exiled in New York. From the Empire of Citadelle to the Empire State...
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