Purpose – This study is a part of two sequential studies (quantitative and qualitative) carried out to study the impact of managerial communication on employees’ attitudes and behaviours. The paper aims to discuss this issue. Design/methodology/approach – Using the critical incident...

Purpose – Through the lens of social exchange theory and organisation support theory, the purpose of this paper is to examine the passive, aggressive, and assertive styles of managers/supervisors that influence perceived supervisory support and to test whether the support increases...

Purpose: The purpose of this paper is to explore leader flexibility in the manufacturing sector. The objectives are to understand the nature of uncertainties that leaders face and how their personal attributes facilitate them in responding to uncertain situations. Design/methodology/approach: A...

Purpose – The purpose of this paper is to develop and validate an instrument/scale to assess the performance of Indian software professionals (SPs). Design/methodology/approach – Data were collected from 441 software and senior software engineers from eight Indian software firms. The team...