This paper surveys and compares national experience with performance management in European public employment services (PES) in the form of "management by objectives" (MBO).

Over the last few years, benchmarking advanced to a key word in organisational development and change management. Originally, benchmarking was a tool in business studies summarising the process of comparing your own with a similar organisational unit (mostly the competitor) in order to improve...

This paper surveys and compares national experience with performance management in European public employment services (PES) in the form of 'management by objectives' (MBO). Part I of this paper reviews the relevant performance management literature and defines key terms. Part II presents the...

This paper surveys and compares national experience with performance management in European public employment services (PES) in the form of management by objectives (MBO). Part I of this paper reviews the relevant performance management literature and defines key terms. Part II presents the...

Over the last few years, benchmarking advanced to a key word in organisational development and change management. Originally, benchmarking was a tool in business studies summarising the process of comparing your own with a similar organisational unit (mostly the competitor) in order to improve...