At an EU-level, the shares of renewable energy sources (RES) in total, electricity (RES-E), heating and cooling (RES-H&C), and to a lesser extent also transport (RES-T) have been continuously increasing over the past years. In 2019, the EU reached a share of 18.9% of RES in gross final energy...

At an EU-level, the shares of renewable energy sources (RES) in total, electricity (RES-E), heating and cooling (RES-H&C), and to a lesser extent also transport (RES-T) have been continuously increasing over the past years. In 2018, the EU reached a share of 18% of RES in gross final energy...

Supporting consumers' value-in-use (ViU) emergence throughout a usage process has become increasingly challenging as, in today's environment, usage has shifted from discrete events to continuous e-service interactions. Although researchers acknowledge that ViU is dynamic and evolves over time,...

Purpose – Customer decision‐making uncertainty (DMU) is a persistent phenomenon in business‐to‐business markets. However, there is substantial variation in the degree to which customers perceive DMU and how suppliers should react to it. The purpose of this paper is to explain variation...