This paper presents a conceptual planning framework for reverse supply chain operations based on an extensive literature review and industry expertise. Such a holistic scheme for classification of planning tasks is necessary as the intensification of research on reverse logistics and...

Purpose – The purpose of this paper is to provide a generic forecasting approach for predicting product returns in closed‐loop supply chains. Design/methodology/approach – The approach is based on Bayesian estimation techniques. It permits to forecast product returns on the basis of fewer...