Purpose – This study aims to focus on the use of information sources by contractually integrated retail entrepreneurs. The research question is as follows: how can the use of information sources by contractually integrated retail entrepreneurs be classified using the dimensions of...

Purpose – This study aims to analyse grocery retail entrepreneurs' perceptions of the effectiveness of both informal and formal surveillance in reducing vandalism, disturbance, and shoplifting in their stores. Design/methodology/approach – The present study utilizes elements of CPTED in its...

Purpose In today’s retail environment, retailers’ leadership skills can make the difference between the success and failure of their retail stores. Despite the acknowledgment that retailers’ leadership skills and behaviour are important, treatment of the topic within the retail marketing...