E-business projects (eBPs) can be described as endeavors which transform traditional business functions into digital and mostly automated, inter-organizational e-business functions. Although studies exist which already increased the understanding of such endeavors, there is still no...

Purpose: Requirements for business improvement professionals depend on different job characteristics. By focussing on lean management, the purpose of this paper is twofold: first, to provide a comprehensive conceptualisation of competencies relevant for lean professionals by comparing them to...

Value driver trees (VDTs) are abstract, indicator‐based representations of a business model. Although they are conceptual models by nature, no systematic and unified approaches to their modeling exist to date. In fact, a heterogeneous understanding of their conception and methodological...

Public administration institutions increasingly use business process management (BPM) to innovate internal operations, increase process performance and improve their services. Research on private sector companies has shown that organizational culture may impact an organization's BPM and this...

The health care sector in Germany has become increasingly important in the scientific field of information systems over the last decades. This development has been reinforced by the demographic change and, more recently, by the current Covid-19 pandemic. Irrespective of the field of work and...