Evidence that a company’s innovation performance, Knowledge Management capability, and its corporate and operational performance are inextricably linked has been the focus of numerous academic studies over recent years. Whilst a significant body of research exists focusing on learning at...

This paper investigates the exploring of situated knowledge within manufacturing organisations, with employees from a four-tier supply chain utilising a form of Group Consensus Theory (GCT). The implementation of GCT through focus groups as well as individual interviews with participants and...

Purpose – The purpose of this paper is to propose a business process management (BPM) governance model that sets BPM decision making, along with roles and responsibilities. The setting context of the study is a government‐owned corporation operating in Australia. Design/methodology/approach...