New digital technologies allow companies to provide managers with performance feedback in real-time. We provide evidence on the causal effects of such real-time feedback on individual effort and the quality of initial (pre-feedback) and final (post-feedback) decisions by exploiting a natural...

We investigate the personal costs and benefits for controllers that arise from their multi-role job profile. Building on role theory and the concept of empowerment, we hypothesize diverging effects on job satisfaction by focusing on inter-role conflict, person-role conflict, job impact, and job...