The growing interest in Intellectual Capital management and Knowledge Management is now reaching small companies, especially those in the Knowledge-Intensive Business Services (KIBS) sector. This paper aims to explore this issue, starting from the assumption that a planned and systematic...

This paper examines the concept of emergent KM approach in small companies. The origins of consideration are grounded in the theory of strategic management literature and in particular in the distinction between deliberate versus emergent approach towards strategic planning. Using the...

In traditional sectors, due to the strong incidence of labour costs, the progressive delocalization of manufacturing activities in low‐wage countries has been typically considered unavoidable. However, this process appears to be very different at national, industrial, and also corporate level....

Purpose – The purpose of this paper is to examine the issue of knowledge protection in knowledge‐intensive business services (KIBS). In particular, it addresses four research questions: do KIBS firms perceive the necessity to protect their knowledge? If so, do they protect it? What method...

Purpose – The purpose of this paper is to briefly illustrate the test of an explanatory framework of the factors affecting the success of internal communities of practice (CoPs). Design/methodology/approach – The analysis is based on a qualitative case study of the formation and management...