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Exploring the process of management system implementation : a case of Six Sigma

De Mast, Jeroen; Lameijer, Bart A.; Linderman, Kevin; … - In: International journal of operations & production management 42 (2022) 13, pp. 1-24

Persistent link: https://www.econbiz.de/10013531121

The problem of appointment scheduling in outpatient clinics : a multiple case study of clinical practice

Kuiper, Alex; De Mast, Jeroen; Mandjes, Michel - In: Omega : the international journal of management science 98 (2021), pp. 1-11

Persistent link: https://www.econbiz.de/10012430504

Visual performance management as a fitness factor for Lean

Assen, Marcel F. van; De Mast, Jeroen - In: International journal of production research 57 (2019) 1, pp. 285-297

Persistent link: https://www.econbiz.de/10012183638

A flexible and optimal approach for appointment scheduling in healthcare

Kuiper, Alex; Mandjes, Michel; De Mast, Jeroen; … - In: Decision sciences 54 (2023) 1, pp. 85-100

Persistent link: https://www.econbiz.de/10014280010

Perceptions of Lean Six Sigma : a multiple case study in the financial services industry

Lameijer, Bart A.; Veen, David T. J.; Does, Ronald J. M. M. - In: Quality management journal : QMJ 23 (2016) 2, pp. 29-56

Persistent link: https://www.econbiz.de/10011486810

Lean Six Sigma deployment and maturity models : a critical review

Lameijer, Bart A.; Mast, Jeroen de; Does, Ronald J. M. M. - In: Quality management journal : QMJ 24 (2017) 4, pp. 6-20

Persistent link: https://www.econbiz.de/10011764210

Inter-industry generic Lean Six Sigma project definitions

Lameijer, Bart A.; Does, Ronald J.M.M.; De Mast, Jeroen - In: International Journal of Lean Six Sigma 7 (2016) 4, pp. 369-393

Purpose The objective of this research is to provide practitioners with inter-industry applicable rules and guidelines for the Lean Six Sigma (LSS) project definition phase. This research resulted in 13 inter-industry generic project definitions that are divided by four performance dimensions:...

Persistent link: https://www.econbiz.de/10014782900

The tactical use of constraints and structure in diagnostic problem solving

Mast, Jeroen de - In: Omega : the international journal of management science 39 (2011) 6, pp. 702-709

Persistent link: https://www.econbiz.de/10009130600

Diagnostic quality problem solving : a conceptual framework and six strategies

Mast, Jeroen de - In: Quality management journal : QMJ 20 (2013) 4, pp. 21-36

Persistent link: https://www.econbiz.de/10010200504

A history of industrial statistics and quality and efficiency improvement

Mast, Jeroen de - In: Statistical practice in business and industry, (pp. 15-27). 2008

Persistent link: https://www.econbiz.de/10003673524