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Data protecting in the outsourced call centre : an exploratory case study

Ball, Kirstie - In: Human resource management journal 20 (2010) 3, pp. 294-310

Persistent link: https://www.econbiz.de/10003995433

What's In It For Us? Benevolence, National Security, and Digital Surveillance

Degli Esposti, Sara; Ball, Kirstie; Dibb, Sally - In: Public Administration Review 81 (2021) 5, pp. 862-873

Persistent link: https://www.econbiz.de/10012538644

Different ways of looking at business

Ball, Kirstie (contributor) - Open Business School <Milton Keynes> - 2011 - 3. ed.

Persistent link: https://www.econbiz.de/10009414710

The charismatic gaze: everyday leadership practices of the “new” manager

Ball, Kirstie; Carter, Chris - In: Management Decision 40 (2002) 6, pp. 552-565

During the last 20 years, there has been an explosion in the production and dissemination of a number of highly popular managerial concepts. These initiatives, such as TQM and BPR, highlight a number of themes. Refers to these new movements as “new managerialism”, supported by new...

Persistent link: https://www.econbiz.de/10014932297

Brandscapes of control? : surveillance, marketing and the co-construction of subjectivity and space in neo-liberal capitalism

Wood, David Murakami; Ball, Kirstie - In: Marketing theory 13 (2012) 1, pp. 47-67

Persistent link: https://www.econbiz.de/10010117116

A hotel inspector calls : exploring surveillance at the home-work interface

Di Domenico, MariaLaura; Ball, Kirstie - In: Organization : the critical journal of organization, … 18 (2011) 5, pp. 615-636

Persistent link: https://www.econbiz.de/10009308849

Brandscapes of control? : surveillance, marketing and the co-construction of subjectivity and space in neo-liberal capitalism

Wood, David Murakami; Ball, Kirstie - In: Marketing theory 13 (2012) 1, pp. 47-67

Persistent link: https://www.econbiz.de/10009740424

Working on the edge : remediation work in the UK travel sector

Ball, Kirstie; Canhoto, Ana Isabel Domingos; Daniel, … - In: Work, employment & society : a journal of the British … 28 (2014) 2, pp. 305-322

Persistent link: https://www.econbiz.de/10010395566

Power, control and computer-based performance monitoring : repertoires, resistance and subjectivities

Ball, Kirstie; Wilson, David C. - 2006

Persistent link: https://www.econbiz.de/10003805613

The role of customer management capabilities in public–private partnerships

Canhoto, Ana Isabel Domingos; Meadows, Maureen; Ball, … - In: Journal of strategic marketing 25 (2017) 5/6, pp. 384-404

Persistent link: https://www.econbiz.de/10011743026