Timmons, Stephen; Coffey, Frank; Vezyridis, Paraskevas - In: Journal of Health Organization and Management 28 (2014) 2, pp. 214-228
Purpose – The purpose of this paper is to examine the implementation of lean methods in an Emergency Department (ED) and the role of the professions in this process. Design/methodology/approach – Qualitative, semi-structured interviews with ED staff in a UK NHS hospital. Findings – Lean...