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Service quality in higher education institutions : qualitative evidence from the students’ perspectives using Maslow hierarchy of needs

Abbas, Jawad - In: International Journal of Quality and Service Sciences 12 (2020) 3, pp. 371-384

Purpose: Higher education institutions (HEIs) are responsible for training and transforming the students into valuable resources. Although students are believed to be the principal stakeholders in HEIs, limited research studies are available on service quality (SQ) in HEIs from students’...

Persistent link: https://www.econbiz.de/10012412167

Quality management system in higher education institutions and its impact on students' employability with the mediating effect of industry–academia collaboration

Abbas, Jawad; Kumari, Kalpina; Al-Rahmi, Waleed Mugahed - In: Journal of Economic and Administrative Sciences (2021)

Purpose: Based on the principles of the human capital theory, this study investigates the role of the quality management system (QMS) in higher education institutions (HEIs) in developing successful employability attributes among graduates. Considering industry as a...

Persistent link: https://www.econbiz.de/10012812156

Are human capital, intellectual property rights, and research and development expenditures really important for total factor productivity? An empirical analysis

Habib, Misbah; Abbas, Jawad; Noman, Rahat - In: International Journal of Social Economics 46 (2019) 6, pp. 756-774

Purpose: The purpose of this paper is to investigate the impact of human capital (HC), intellectual property rights (IPRs) and research and development (R&D) expenditures on total factor productivity (TFP), which leads to economic growth. Design/methodology/approach: The panel data technique is...

Persistent link: https://www.econbiz.de/10012071973

Empirical identification of determinants of firm’s financial performance : a comparative study on textile and food sector of Pakistan

Tariq, Waqas; Ali, Imran; Usman, Hafiz Muhammad; Abbas, … - In: Business and Economic Research : BER 3 (2013) 1, pp. 487-497

Persistent link: https://www.econbiz.de/10010185922

Empirical identification of determinants of firm’s financial performance : a comparative study on textile and food sector of Pakistan

Tariq, Waqas; Ali, Imran; Usman, Hafiz Muhammad; Abbas, … - In: Business and Economic Research : BER 3 (2013) 1, pp. 487-497

Persistent link: https://www.econbiz.de/10009786118

The role of strategic orientation in export performance of China automobile industry

Imran, Muhammad; Abbas, Jawad - In: Handbook of research on managerial practices and …, (pp. 249-263). 2020

Persistent link: https://www.econbiz.de/10012126451

Differences between robot servers and human servers in brand modernity, brand love and behavioral intentions in the restaurant industry

Kim, Heather Markham; Abbas, Jawad; Ul Haq, Muhammad Zia; … - In: Asia Pacific journal of marketing and logistics 35 (2023) 7, pp. 1774-1788

Persistent link: https://www.econbiz.de/10014315894

Quality management system in higher education institutions and its impact on students' employability with the mediating effect of industry-academia collaboration

Abbas, Jawad; Kumari, Kalpina; Al-Rahmi, Waleed Mugahed - In: Journal of economic and administrative sciences 40 (2024) 2, pp. 325-343

Persistent link: https://www.econbiz.de/10014632186

Examining the relationship between total quality management and knowledge management and their impact on organizational performance : a dimensional analysis

Abbas, Jawad; Kumari, Kalpina - In: Journal of economic and administrative sciences 39 (2023) 2, pp. 426-451

Persistent link: https://www.econbiz.de/10014305829

Corporate level politics from managers and employees perspective and its impact on employees' job stress and job performance

Khan, Hina; Abbas, Jawad; Kumari, Kalpina; Najam, Hina - In: Journal of Economic and Administrative Sciences 40 (2022) 3, pp. 516-532

Purpose Perception of organizational politics is one of the key factors of the organization's performance. Based on the principles of Game Theory, this study aims to examine the impact of management's and employee's politics within an organization on the psychological and organizational stress...

Persistent link: https://www.econbiz.de/10015349701