Kharbanda, Om P.; Stallworthy, Ernest A. - In: Journal of Managerial Psychology 6 (1991) 4, pp. 2-52
We are negotiating all the time: with customers, suppliers, trade unions, our family ‐ indeed, all with whom we come into contact. In business, in particular, negotiation needs management. There are said to be eight stages in negotiation: prepare, argue, signal, propose, present the package,...