Purpose – The paper aims to develop the survey utilized in this research as a data collection tool for the study of organizational responsiveness. Design/methodology/approach – Drawing from the operations and strategic management literature, measurement scales were developed in order to...

Purpose – The purpose of this study is to present a discussion on the most commonly accepted benchmarking norms in the USA, the lessons learned from benchmarking experiences and see how they are translated to benchmarking projects by French managers. Design/methodology/approach – A survey...

The essence of benchmarking is the process of identifying the highest standards of excellence for products, services, or processes, and then making the improvements necessary to reach those standards – commonly called “best practices”. Various companies have adopted benchmarking and...

Purpose: This study statistically examines the shifting distribution channels in the American wine industry based on the growth trajectory of sales, seasonality and disruption due to consumers switching to online platforms. The purpose of this paper is to design a model that will have general...

Supplier selection and evaluation are arguably one of the most critical functions for the success of an organization. Several approaches exist in the literature to objectively evaluate suppliers, including analytic hierarchy process and total cost of ownership. Analytic hierarchy process...

The performance of flexible manufacturing systems, (FMS) has been one of the major topics that has attracted the attention of production and operations management (POM) researchers for the last two decades. In this paper we study the relationship between the degree of machine flexibility and the...

Presents an alternative framework to resolve the initial problems encountered in implementing a cellular manufacturing (CM) project. There are not a large number of case studies available detailing the same. The main thrust is on identifying some of the problems which arose in implementing a CM...

Much of the research literature in job shop scheduling deals with pure job shop environments. However, currently most processes involve a hybrid of both the job shop and a flow shop with a combination of flexible and conventional machine tools. Presents a study of such a job shop under varying...

Purpose – Inventory control models for perishable products have primarily used a FIFO issuing policy with the objective of minimizing the number of outdated units. This paper aims to develop a model to evaluate an issuing policy for a single product with a fixed shelf life in single echelon...