Purpose – The purpose of this research paper is to demonstrate how existing performance measurement may be adopted to measure and manage performance in extended enterprises. Design/methodology/approach – The paper reviews the literature in performance measurement and extended enterprises. It...

Purpose – The objective of this paper is to provide a metric that could be used to define success in a collaborative network. Design/methodology/approach – The methodology of this research consists of four stages: Review, Constructing, Testing and Description. Review stage comprised of a...

Purpose – The objective of this paper is to provide a model that could be used to define success in a collaborative network by measuring: partners' contribution, partners' involvement (shown in the health of the relationship between partners), and partners' outcome. Design/methodology/approach...

Purpose: The purpose of this paper is to investigate the effects of Blockchain on the customer order management process and operations. There is limited understanding of the use and benefits of Blockchain on supply chains, and less so at processes level. To date, there is no research on the...

Intro -- Managing Business Performance -- Contents -- Preface -- Acknowledgements -- About the Author -- PART 1 Introduction -- 1 Prologue -- 1.1 Background to this book -- 1.2 Motivation and principles -- 1.3 Who is this book for? -- 1.4 Structure of the book -- References -- 2 A Short History...

Purpose: Decision-making structures are commonly associated with the logistics challenges experienced during disaster operations. However, the alignment between the operational level and the decision-making structure is commonly overlooked. The purpose of this paper is to provide an analysis of...

Purpose – The purpose of this paper is to outline a seven-phase simulation conceptual modelling procedure that incorporates existing practice and embeds a process reference model (i.e. SCOR). Design/methodology/approach – An extensive review of the simulation and SCM literature identifies a...