Purpose – The purpose of this paper is to assess which communication channels are most frequently used by employees to gain corporate strategic information and the impact of seniority on communication channel chosen. Design/methodology/approach – A Saudi Arabian manufacturing company...

This study replicates and extends Alexander’s study for the purpose of identifying the recurring implementation problems. One hundred questionnaires were mailed to business companies in the Bradford area (UK). Twenty‐seven questionnaires have been returned of which only 24 are usable. Six...

Purpose – The purpose of this paper is to examine the role of consumer protection agencies. In the light of growing importance of consumerism in developing countries, the paper measures the level of satisfaction with the performance provided by five different consumer protection agencies, in a...