1. Projects in organisations -- 2. Business and project interaction -- 3. Corporate and project governance -- 4. Project risk governance : processes -- 5. Project risk governance : structures and relationships -- 6. Project risk governance in context -- 7. The concept of project risk -- 8....

Investments in information technology (IT) are large and growing and require management attention. This study investigated processes associated with IT benefit management (ITBM) to realise benefits during the development of a new system, to retrofit ITBM processes against an existing system, and...

Purpose – The need to measure organisational effectiveness has become increasingly accepted. Performance measurements can readily be developed but need to be further defined as performance metrics. The paper's aim is to show how the use of the decomposition technique enables the development of...

Purpose – The aim of this paper is to benchmark the quality of web sites of major public accounting (PA) firms by seeking the opinions of potential clients and analysing the data to establish best quality practice for PA web sites. Design/methodology/approach – The study was conducted in a...

Purpose – The aim of this paper is to provide an understanding of information technology (IT) governance, from both a theory and practice perspective, and to identify current theory‐practice gaps within the organisations studied. Design/methodology/approach – This study developed a...

Purpose – The paper seeks to overcome previous research limitations by examining both macro (industry, country) and micro (functions, enterprise) level phenomena within the information communication technologies (ICT) use of small and medium‐sized enterprises (SMEs). Australia and Germany...