The introduction of new systems into companies is illustrated by real experiences. To get people within the companies to accept and implement new practices and methods, they must be made to feel part of the change, identify with it, and feel responsible for its implementation. The consultants...

A short case illustrating significant aspects of organizational diagnosis.

An example is given of how monolithic organisations can cause things to grind to a halt by religious adherence to bureaucratic protocol, and how, on the other hand, a little nous and influence, by bending the rules, can get things done quickly.

Frontmatter -- Preface -- Contents -- I. The Nature of Wage Incentives -- II. The Impact of Wage Incentives on Manufacturing Costs. An empirical Study -- III.The Theory and Logic of Wage Incentives. A Reexamination -- IV. Understanding the Use of Wage Incentives -- Bibliography -- Index