As the phenomenon of corporate social responsibility (CSR) establishes itself more globally, the question arises as to the nature of CSR in developing countries. Vietnam is one example of a developing country undergoing rapid economic growth coupled with societal challenges, driven by increased...

Purpose: This paper aims to explore the supplier perspective on competitive tendering processes and build on an increasing and developing interest in supplier satisfaction with public sector procurement activities. Design/methodology/approach: Qualitative data was collected from 20 interviews...

Purpose – This paper aims to explore the supply chain management problem of understanding the response of suppliers to buyer behaviours and characteristics. Design/methodology/approach – The paper reviews the relevant literature in search of references to critically assesses the effects of...

In January 2005, Stephen Kelly, BT Global Services’ president of people and organizational change, began leading a major global transformation program ‐ “Connected World”. Here, Kelly shares his experiences during his secondment to the program and describes what lessons HR can learn.

Purpose This paper aims to critique a facilitated knowledge management (KM) process that utilises filtered big data and, specifically, the process effectiveness in overcoming barriers to small and medium-sized enterprises’ (SMEs’) use of big data, the processes enablement of SME engagement...