Many corporations today have come to the realization that there are enormous benefits to be derived from being socially responsible in the societies they operate. Today, the argument is no longer about being a good corporate citizen on the part of businesses but the ability of businesses to...

Many corporations today have come to the realization that there are enormous benefits to be derived from being socially responsible in the societies they operate. Today, the argument is no longer about being a good corporate citizen on the part of businesses but the ability of businesses to...

Purpose: Business ecosystem is described as a web of loose relationships, thereby posing some challenges to coordination. In attempt to ensure coordination in business relationships, scholars have proposed relational and contractual governance mechanisms. Hence, this study aims to examine the...

Purpose: The purpose of this paper is to ascertain how perceived service quality mediates employees’ customer orientation and customer satisfaction in the public utility sector. Design/methodology/approach: The study focused on the commercial customers (small and medium-scale enterprises–...

In this paper, we extend the lower-upper bound approximation (LUBA) idea of Broadie and Detemple [Broadie, M., Detemple, J., (1996) American option valuation: New bounds, approximations, and comparison of existing methods. Review of Financial Studies. 9(4): 1211-1250] to the Laplace space. We...