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Denmark : efficient e-government for smarter public service delivery
2010
Persistent link: https://www.econbiz.de/10008760537
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2
Making life easy for citizens and businesses in Portugal : administrative simplification and e-government
2008
Persistent link: https://www.econbiz.de/10003798544
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3
Les centres d'appel en France : mobilisation et mobilité des salariés face à un système hybride de travail
Lanciano-Morandat, Caroline
;
Nohara, Hiroatsu
; …
-
2009
Persistent link: https://www.econbiz.de/10003891456
Saved in:
4
Les comportements téléphoniques déviants des clients
Benbouja, Abder
;
Camelis, Christèle
;
Moisson, Virginie
-
2013
Persistent link: https://www.econbiz.de/10009760365
Saved in:
5
Pratiques de gestion des ressources humaines et performance commerciale : le cas d'un centre d'appels
Charles-Pauvers, Brigitte
;
Urbain, Caroline
;
Le …
- In:
Revue française de gestion : hommes et techniques
33
(
2007
)
176
,
pp. 15-33
Persistent link: https://www.econbiz.de/10003582523
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6
Les effets de la surveillance électronique : une expérimentation dans un centre d'appels
Gillet, Isabelle
;
Greenan, Nathalie
;
Le Gall, Rémi
-
2016
Persistent link: https://www.econbiz.de/10011496749
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7
IDA : e-government services for living, working and moving across Europe ; English video, French video, IDA catalogue
2004
Persistent link: https://www.econbiz.de/10004852169
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8
IDA: e-government services for living, working and moving across Europe ; English video, French video, IDA catalogue
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002150410
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9
L'expérience suisse en matière de dématérialisatioin des marchés publics : examen de l'échec du passage de la première version de la place du marché SIMAP.CH à la version évoluée SIMAP2
Minya, Franck
;
De Blasis, Jean-Paul
-
2007
Persistent link: https://www.econbiz.de/10003936731
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10
Existe-t-il une fracture numérique dans l'usage de l'administration en ligne?
Bacache-Beauvallet, Maya
;
Bounie, David
;
François, Abel
- In:
Revue économique : revue bimestrielle
62
(
2011
)
2
,
pp. 215-235
Persistent link: https://www.econbiz.de/10008904598
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