UCL Université catholique de Louvain Métro Web : logiciel de support à l'évaluation de la qualité ergonomique des sites...

Internet use by insurance firms for online sales of their products and services has been the topic of many analyses. Large consulting firms such as Price/WaterhouseCoopers, Deloitte & Touche and Booz-Allen & Hamilton have studied the so-called "lag"" experienced by the insurance industry as far...

The emergence of e-commerce has caused changes in the companies distribution policies as well as in the clients' expectations. The use of Internet to directly sell products and services to consumers has become an adopted option for a number of companies. However, some disadvantages are related...

Electronic commerce development, especially since the emergence of direct Internet sales to customers, often comes with the prevailing opinion that, in order to preserve their market share, firms must develop abilities to sell on-line. However, in practice, companies often mention the fear of...