Kepuasan kerja diidentikkan dengan sikap seorang karyawan terhadap pekerjaannya, dan kinerja merupakan hasil atau tingkat keberhasilan seseorang secara keseluruhan selama periode tertentu. Penelitian ini bertujuan untuk mengetahui dan menganalisis besarnya pengaruh variabel insentif dan...

Motivationis important because the motivation of every employeeis expected to work hard to achieve organizational goals. This study analyzes the factorst hat influence culture and organizational commitment on employee motivation at PT. Astra International, Tbk – Honda Sales Operation Kanwil...

Quality of service is used as a means to achieve competitive advantage. In improving the quality of services will lead to a likely customer loyalty and attract new customers. The city of Palembang introduced the concept of Bus Rapid Transit (BRT). A form of mass transportation by combining the...

Influence of competence and discipline to satisfaction and the implications on performance.Aims to identify and analyze the level of influence directly and indirectly and which variable has more influence on employee performance on Insurance AJB Bumi Putera 1912.This research analyzes using...

This study aims to determine and analyze the influence of communication and service quality on the performance of nurses at Bhayangkara Hospital Palembang. Sample of research is nurse of Bhayangkara Palembang Hospital counted 110 respondents by using purposive sampling method. The analysis of...

Quality of service is used as a means to achieve competitive advantage. In improving the quality of services will lead to a likely customer loyalty and attract new customers. The city of Palembang introduced the concept of Bus Rapid Transit (BRT). A form of mass transportation by combining the...

This study aims to examine service quality, hospital image and trust in patient satisfaction and its implications for patient loyalty. By using a sample of 136 patients in the dental polyclinic of PT Bakti Timah Hospital in Pangkalpinang, this study used a structural equation model to test the...

Economic development of the traditional economy to the new economy gives a series of entirely new capabilities into the hands of consumers and businesses. The new economy is based on the digital revolution and information systems, thus making consumers and businesses have an alternative that is...

Indonesian Abstract:Buku ini mengulas tentang peran pentingmanajemen strategi dalam kaitannya dengan pengelolaanperusahaan menghadapi lingkungan bisnis yang dinamis.Manajemen strategi identik dengan tindakan-tindakan yangdilakukan dalam upaya pencapaian tujuan jangka panjangperusahaan. Cara...