Purpose: Information Privacy is becoming an increasingly important field of research with many new definitions and terminologies. Along similar rates of increase are the use, uptake and expansion of Collaborative Environments. There is a need for a better understanding and classification of...

This paper investigates the business value of IS/IT investments in the Financial Services Sectors (FSS) in Australia using a case study methodology to develop and refine a conceptual model of the relationship between IS/IT investment and organisational performance. The conceptual model has four...