The retail ecosystem is experiencing significant changes driven by technological advancements and shifting consumer behaviour. In retail, digitalisation is not only modernising operations but also transforming the relationship between businesses and consumers. To adapt to this evolving...

The objective of the study is to improve the understanding of existing public and private initiatives in the area of tourism accommodation classification that communicate to consumers the quality of various tourism accommodation services (including online consumer reviews and rating schemes)....

This study aims at providing a knowledge base on how data can be used by destinations to facilitate access to tourism and hospitality products, services, spaces and experiences, while making tourism sustainable and accessible, and fully leveraging their cultural heritage and creativity. In...