This article illustrates the new perspectives of the Faculty of Management related to the quality management system implementation: the strategy, the objectives, the responsabilities.

Se pare ca in era informationala utilizarea tehnologiei informationale este o tendinta necesara pentru evolutia organizatiilor publice si private din secolul 21. Utilizarea tehnologiei informationale in domeniul public include democratia electronica care este orientata spre guvernare si spre...

Nowadays, the unprecedented development of the information and communication technologies generates profound and irreversible changes of the entire society. Because of its specific characteristic features, the banking services’ field is one of the most dynamic sectors in the economy....

In the last years there have bean many attempts to elaborate strategies for economic and energetic development in Romania, but the unsteadiness of the political frame produces changes of legislative frame. In that social, economical and political context some components of those strategies have...

Cunoasterea cerintelor si asteptarilor consumatorilor, precum si a perceptiilor legate de serviciul furnizat sunt conditii de baza pentru prestarea unor servicii performante si de calitate. In lucrare se prezinta unele metode de cercetare a comportamentului beneficiarilor de servicii utilizate...