The behaviour of the economic agent – customer is a rational type of behaviour in order to maximize the satisfaction achieved through the use of commodities. In order to determine a rational behaviour, we start from the premise that every costumer has complete and accurate information on: the...

Quality Circles would represent an effective and less expensive solution in order to improve quality level in Romanian companies which manufacture products, would motivate and turn to account more the human resources potential, transforming it from cost into resource, would generate operative...