A massive decrease in successful mediation procedures at the Alternative Dispute Resolution Department at the District Court in Ljubljana raises the question of what its causes are. To recognize factors that contribute to a successful mediation we did qualitative research on a sample of nine...

An increasingly open international environment is a great challenge for enterprises and at the same time brings not only many opportunities, but also much jeopardy. Traditional business practice does not comply with quickly changing customers’ demands, and has the target of maximizing the...